2 million deliveries later... a business which is fine tuned to today’s needs

Founded in 2004 eCourier has seen consistent and steady growth since it’s 1st deliveries

eCourier has just clocked up its 2 millionth delivery. Founded in 2004 eCourier has seen consistent and steady growth since it's 1st deliveries, and can now boast an impressive client list of blue chip companies and a customer base that expects the highest service levels. For a business which currently has a courier fleet of over 150 operating in the London area alone, this is undoubtedly an impressive milestone.  

By focussing on technology, or what technology could do for customer service levels, eCourier brought a refreshing approach to the industry. By offering customer quotes and bookings within 15 seconds, live street tracking and instant proof of delivery and management reporting and billing eCourier brought a new level of transparency to a business which, in parts, is still reliant on the knowledge and customer service skills of controllers. Competitors have followed but 8 years on this innovative approach has been combined with considerable expertise and knowledge... built up over the course of 2 million deliveries... resulting in a business which has been fine tuned to meet the needs of today's customers.

Published: 14/10/2011